Labgear Product Support
End-of-Life (EOL) Information
At Labgear, part of Philex Electronic Limited, we are committed to providing our customers with reliable, secure, and high-quality products. We ensure timely updates and support for our products throughout their lifecycle. However, as technology evolves, some products reach the end of their supported lifecycle, known as End-of-Life (EOL).
Understanding Product End-of-Life
When a product is designated as EOL, Labgear ceases the distribution of firmware updates, security patches, or technical support for that product. This decision is necessary to focus resources on developing and improving newer technologies and products.
Support Timeline
Labgear products will receive support for a defined period, which typically includes three years of updates after their official end-of-sale date. This period covers firmware updates, feature improvements, and security fixes. After this time, customers are encouraged to upgrade to newer models to ensure ongoing security and compatibility.
How to Check EOL Products
To check if a Labgear product has reached its EOL, please refer to the table below.
EOL Product List
The following table provides an overview of Labgear products that have entered the EOL phase:
| Model Number | Product Name | End-of-Sale Date | End-of-Support Date |
|---|---|---|---|
| – | – | – | – |
Additional Information
For further details about Labgear product support and lifecycle, please contact our technical support team at:
- Email: technical@philex.com
- Phone: +44 (0)845 757 3479
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